The experience was positive from beginning to end. Before commencing the work, Joel brought the team leaders to the house to go over what had to be done. The work began once the pavers that we wanted were on hand. The workers showed up when they said they were going to be here; they coordinated their work flawlessly and carried out their jobs with great professionalism and attention to quality. Joel stayed involved and kept me informed when minor schedule changes were necessary.
The work was finished when promised, and my wife and I are extremely pleased with the end result. Ross Service was the only company we contacted that could perform all the elements of the work that had to be done, saving me the task of coordinating among several providers.
Once the job was completed, Joel came by to make sure that everything was done to my satisfaction, and readily agreed to some minor touches that I requested.
I can recommend Ross Services without any reservations. They are pros.